1. What Wee Bucks are
Wee Bucks are limited, closed-loop platform credits that let an eligible service provider unlock and express interest in jobs. They can only be used for the WeeJobs features described in these terms and cannot be transferred, sold or withdrawn for cash.
2. Price and purchase
Under PAYG, one job unlock currently costs £3. The app shows the price and number of credits before purchase or use. Nudge App Ltd is not currently VAT registered, so VAT is not currently added to the displayed WeeJobs price.
3. Holds, release and consumption
When you express interest, the required credits are held against that job. If the customer selects another provider, your hold is released back to your available balance. If the customer selects you and the booking is finalised, the held credits are consumed.
A hold does not guarantee selection, contact, a site visit, a quote, payment or completion. Only unlock jobs that genuinely suit your work and availability.
4. Balance and expiry
Purchased Wee Bucks do not currently expire while your account remains active and in good standing. We will give reasonable notice before introducing an expiry rule for existing purchased balances, unless a legal or security reason requires faster action.
5. Refunds and account deletion
Purchased Wee Bucks are non-refundable. They cannot be exchanged for cash merely because they are unused, you stop offering services or you change your mind. This does not remove a refund right that mandatory law gives you, including where a purchase was unauthorised or not supplied as described.
If you delete your WeeJobs account, all unused Wee Bucks are forfeited without refund. The app will show this consequence before deletion. Resolve disputed ledger entries before confirming deletion.
6. Corrections and misuse
We may correct a ledger error, reverse a duplicate entry, restore credits where the rules require it, or suspend credit use while investigating fraud, chargebacks, platform abuse or a technical fault. We will not remove a valid purchased balance arbitrarily.
7. Changes
We may change the cost of future unlocks or future credit packs. A new price will be shown before purchase or use and will not retrospectively change an already completed unlock.
8. Support
For a balance or ledger problem, contact support@weejobs.net with the job reference and transaction date. Do not send full payment-card details.